Introduction: The Two Control Centers
Your hosting solution uses two main portals, each serving a distinct purpose:
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Client Area (WHMCS): This is for managing your relationship with us (billing, support, and services).
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cPanel: This is for managing your website and server settings (files, email, and security).
The video below offers a brief visual tour of your Client Area (WHMCS) dashboard and how to reach cPanel.
Video Guide: Navigating Your Client Area
(Place your YouTube embed code here) JDVisionStudios WHMCS Account Panel Information and Navigation
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1. Your Client Area (WHMCS) Dashboard
Once logged into the Client Area at https://jdvisionstudios.com/whmcs/index.php?rp=/login, you can manage all aspects of your account and billing [00:01]:
| Section | What You Can Manage |
| Support & Tickets | Create technical support tickets, view past responses, and track the status of current requests. |
| Invoices & Billing | Review your current and past invoices [00:36], update payment methods, and manage subscriptions. |
| Services & Products | View your active web hosting plans, see renewal dates, and upgrade or downgrade your services. |
| Domains | Register new domains, manage DNS settings, and view renewal dates for existing domains [00:36]. |
| Affiliates | Track referrals and affiliate earnings. |
2. Accessing Your cPanel (The Technical Control Panel)
To manage your website's core functionality and server resources, you must log into cPanel. You can do this with a single click from the Client Area [00:51].