Connecting Your New Email Account to a Desktop or Mobile Client Print

  • IMAP, Gmail, POP3, Android mail, email client setup, iPhone mail, Outlook, SMTP, cPanel settings
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Introduction: Why Use an Email Client?

 

While Webmail (checking email directly through your browser) is great for quick access, using a dedicated desktop application (like Outlook or Mac Mail) or a mobile app provides a smoother experience, instant notifications, and the ability to manage multiple mailboxes in one place.

To connect any external application to your new email account, you need two things: Your Credentials and the Server Configuration Settings.


 

Step 1: Your Credentials

 

These are unique to the mailbox you created in cPanel.

Credential Value
Email Address The full address you created (e.g., info@yourdomain.com).
Password The secure, unique password you set during the creation process.

 

Step 2: Key Server Configuration Settings (Corrected)

Most modern email clients (like those on iPhones, Androids, and recent versions of Outlook/Mac Mail) will automatically find these settings if you use the recommended setup.

Recommended Settings (IMAP/SSL)

Always use IMAP and SSL/TLS (Secure Socket Layer/Transport Layer Security) for a secure, synchronized connection. IMAP keeps your mail stored on the server so you can view the same emails on your phone and your computer.

Setting Type Protocol Server Address Port Security
Incoming Mail (IMAP) IMAP mail.yourdomain.com 993 SSL/TLS
Outgoing Mail (SMTP) SMTP mail.yourdomain.com 465 SSL/TLS

Note on Server Address: Replace yourdomain.com with your actual domain name. For example, if your website is yourministry.org, your server address is mail.yourministry.org.


 

Step 3: Where to Find Specific Instructions

Since every email client (Outlook, Mac Mail, Gmail app, etc.) is slightly different, the most reliable way to set up your account is to use the specific instructions generated by cPanel:

  1. Log in to cPanel (via the Client Area link).

  2. Go to the Email Accounts section.

  3. Find your email address in the list and click the Connect Devices button next to it.

  4. You will be taken to a page that lists all the settings above, plus specific files you can download (like the Mail Client Automatic Configuration Scripts) that can make setup even easier for apps like Outlook and Mac Mail.


Pro Tip: Using Non-SSL Ports (If You Have Trouble)

In rare cases, usually on older clients or specific networks, the SSL/TLS ports may not work. You can try these unencrypted ports as a backup (though SSL is strongly preferred):

Setting Type Protocol Server Address Port Security
Incoming Mail (IMAP) IMAP mail.yourdomain.com 143 None
Outgoing Mail (SMTP) SMTP mail.yourdomain.com 587 None

 


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